This post is a copy from Design at Sun blog.
Jiri Mzourek is a senior manager in xDesign, responsible for Sun Developer Products and SOA/BI. In his spare time, he evangelizes usability in the Czech Republic by organizing SIGCHI meetings, World Usability Day, and working closely with the Czech Technical University on usability and accessibility related projects.
When Sun’s Prague office became too small, we all moved to a new building. So during the space planning, we made sure that we got a room there for a usability lab. Why build a second lab? The main reason was to have it in the same place as the engineering team so they could easily attend the test sessions.
This time, we decided to do everything on our own: one of our interaction designers, Rudolf Bock, selected the equipment. Based on our experience with the labs at CTU and at Sun in Silicon Valley, we created blueprints and made sure to have a big one-way mirror. From our experience, despite the fact that some participants feel less comfortable in this set-up, it makes a difference to observers — they feel more connected to the participants.
We got the space with a one-way mirror in the Summer of 2006! Here are pictures of what we have now:
The lab is fully digital, again partially based on Morae. The equipment is:
The first usability study was conducted in this lab in November 2006. Since then, we have used this new lab for the majority of our studies. We also plan to show it to the public as part of World Usability Day 2007. Stay tuned!